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Transforming Healthcare Resilience with a Different Approach
Healthcare Business Continuity
Traditional healthcare BC plans focus on compliance and IT recovery—but miss real operational risks. From EMR downtime to medical supply chain disruptions, our approach builds resilience where it matters most.
The Problem:
Traditional BCM Falls Short in Healthcare
The Solution:
Use the Healthcare Continuity Assurance Model (HCAM)
What is HCAM?
​Stone Risk designed this strategic model for business continuity specifically for healthcare environments, ensuring that patient care workflows are central, and system dependencies are fully understood and prepared for.
The Benefits of HCAM
01
Rapid Implementation for Immediate Impact
HCAM streamlines continuity planning by focusing on essential workflows and system dependencies, reducing the time needed for lengthy assessments. This allows healthcare organizations to implement actionable improvements quickly, ensuring immediate impact and enhanced preparedness.
02
Healthcare-Centric
Tailored specifically for healthcare, HCAM prioritizes patient care, addressing the unique challenges of healthcare systems. It ensures critical services and systems are prepared for disruptions, safeguarding both operational efficiency and clinical functions.
03
Data-Driven Decision Making
HCAM’s Resilience Scores provide leadership with actionable insights, offering a clear, measurable understanding of where improvements are needed. This data empowers informed decision-making, allowing for efficient resource allocation to bolster resilience.
How HCAM Works
1 | Assess the Current Environment
Evaluate your existing policies, procedures, and resilience capabilities to identify gaps and establish baseline metrics.
Outcomes:
-
Comprehensive Gap Analysis Report.
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Baseline Resilience Metrics to track improvements.
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A clear understanding of where vulnerabilities exist.
2 | Establish Program Scope
Define the scope of your continuity efforts, clarifying roles and responsibilities to ensure alignment across departments.
Outcomes:
-
Program Scope Document detailing focus areas.
Stakeholder Responsibility Matrix assigning accountability.
Prioritized Scope Map to ensure critical areas are addressed.
3 | Prioritize Essential Functions
Identify and prioritize critical functions through Value Stream Mapping, ensuring workflows and dependencies are documented.
Outcomes:
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Essential Functions Prioritization List.
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Detailed understanding of key business units.
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Criticality Impact Assessment highlighting the most crucial operations.
4 | Score Your Current Resilience
Quantify resilience by scoring critical functions and business units based on their importance and current preparedness.
Outcomes:
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Resilience Score Report for each function and unit.
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Criticality and Capability Assessment results.
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Identified areas for improvement based on scoring.
5 | Strengthen What’s Weak
Address vulnerabilities with tailored recovery strategies, downtime procedures, and resource allocation.
Outcomes:
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Detailed Value Stream Mapping of Key Workflows.
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Downtime Procedures for critical functions.
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Recovery Plans tailored to the organization's needs.
6 | Continuous Improvement & Survey Readiness
Maintain resilience by updating continuity plans regularly and preparing for regulatory compliance surveys.
Outcomes:
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Continuous Improvement Plan for ongoing resilience efforts.
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Survey Readiness Toolkit for compliance with industry regulations.
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Exercise Library for regular testing and refinement of continuity plans.
