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After the Crisis: What Healthcare Leaders Must Do When Systems Come Back Online
When the outage ends, the real work begins. The moment systems are restored—after a cyberattack, server crash, or prolonged downtime—many...
Shane M
Jul 3, 20253 min read


The First Hour: Critical Steps for Healthcare Leaders When Systems Fail
When healthcare systems fail, the clock starts ticking. Whether caused by a ransomware attack, network outage, or internal system crash,...
Shane M
Jun 26, 20253 min read


Automating Business Continuity: Integrating Planning into Healthcare Operations
Stress on hospital systems is surging — but too many still reach for a binder when systems go down. That has to change. As healthcare...
Shane M
Jun 19, 20253 min read


The Business Continuity Risks Keeping Healthcare Leaders Up at Night
Healthcare leaders today are navigating an increasingly unpredictable landscape. Between evolving care models, financial pressures, and...
Shane M
Jun 12, 20253 min read


Drills Done Right: How to Train for the Digital Blackout
Every healthcare organization has a downtime plan—but not every organization is ready for downtime. In theory, most hospitals can point...
Shane M
May 22, 20253 min read


From EHR to ED: What Happens When Clinical Systems Go Dark?
Every minute matters in clinical care. From the emergency department (ED) to the intensive care unit (ICU), clinicians rely on real-time...
Shane M
May 15, 20253 min read


Paging the Past: Surviving Communication Breakdowns in a Connected Hospital
Hospitals run on communication. Whether it’s a STAT lab result, a rapid response call, or a change in patient condition, timely and...
Shane M
May 8, 20253 min read


The Critical First 24 Hours: How Healthcare Facilities Respond to Extended IT Outages
Healthcare facilities are built on a foundation of technology, with electronic medical records (EMRs), automated medication dispensing,...
Shane M
May 1, 20254 min read


Surgical Services in Crisis: Managing OR Schedules and Procedures Without IT
Surgical departments rely heavily on IT systems to coordinate patient care, manage schedules, and ensure safe, efficient procedures. From...
Shane M
Apr 24, 20254 min read


Medication Errors and Delays: How IT Outages Disrupt Pharmacy Operations
Pharmacies are the backbone of medication safety and patient care in hospitals, ensuring the right medications are dispensed, verified,...
Shane M
Apr 17, 20254 min read


Counting the Cost: The Financial Impact of Extended IT Downtime on Healthcare Organizations
Hospitals and healthcare organizations operate in an industry where every minute matters—both clinically and financially . When IT...
Shane M
Apr 10, 20254 min read


48 Hours in Chaos: A Cyberattack on a Large Inpatient Hospital
Olivia Patel, Charge Nurse – ICU: A Nightmare Begins The hospital was already buzzing with the early morning shift change when Nurse...
Shane M
Apr 2, 20254 min read


The Benefits of News Media Injects in Tabletop Exercises
Tabletop exercises are a fantastic way for organizations to test their preparedness for various scenarios without the cost and logistics...
Shane M
Mar 28, 20254 min read


5 Must-Know Tips for Choosing Backup Communication Tools in an Emergency
In a world increasingly dependent on digital platforms for communication, it’s essential to have a robust backup plan for when your...
Shane M
Mar 20, 20253 min read


Why Manufacturing Can’t Afford to Ignore Business Continuity Planning
Ask a manufacturing leader about Business Continuity (BC) planning, and you might see them running for the hills. For many organizations,...
Shane M
Mar 13, 20252 min read


Traditional BCM vs. Value Stream-Based Business Continuity: A Smarter Approach to Resilience
For years, Business Continuity Management (BCM) has followed a traditional, compliance-driven lifecycle—but is it truly effective in...
Shane M
Mar 6, 20253 min read


When Ransomware Strikes: Lessons from the Ascension Healthcare Cyberattack
On May 8, 2024 , one of the largest healthcare systems in the United States, Ascension Healthcare , faced a catastrophic ransomware...
Shane M
Feb 27, 20254 min read


Top 3 Reasons Why Value Stream Mapping is the Right Approach to Business Continuity in Manufacturing & Specialty Services
If you’ve ever been stuck in a never-ending Business Continuity (BC) meeting, you know how it goes. Someone pulls out a massive binder,...
Shane M
Feb 22, 20253 min read


Top 5 Reasons Why Manufacturing Needs to Think About Business Continuity
Manufacturing is the backbone of the global economy, but it’s also one of the industries most vulnerable to disruptions. Whether it's...
Shane M
Feb 22, 20252 min read


Mapping What Matters: Using Value Stream Mapping to Define Mission-Critical Activities
Learn how Value Stream Mapping can bring clarity to what really matters to your organization when defining Mission-Critical Activities.
Shane M
Feb 18, 20253 min read
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