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Paging the Past: Surviving Communication Breakdowns in a Connected Hospital
Hospitals run on communication. Whether it’s a STAT lab result, a rapid response call, or a change in patient condition, timely and...
Shane M
6 days ago3 min read
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The Critical First 24 Hours: How Healthcare Facilities Respond to Extended IT Outages
Healthcare facilities are built on a foundation of technology, with electronic medical records (EMRs), automated medication dispensing,...
Shane M
May 14 min read
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Surgical Services in Crisis: Managing OR Schedules and Procedures Without IT
Surgical departments rely heavily on IT systems to coordinate patient care, manage schedules, and ensure safe, efficient procedures. From...
Shane M
Apr 244 min read
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Medication Errors and Delays: How IT Outages Disrupt Pharmacy Operations
Pharmacies are the backbone of medication safety and patient care in hospitals, ensuring the right medications are dispensed, verified,...
Shane M
Apr 174 min read
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Counting the Cost: The Financial Impact of Extended IT Downtime on Healthcare Organizations
Hospitals and healthcare organizations operate in an industry where every minute matters—both clinically and financially . When IT...
Shane M
Apr 104 min read
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48 Hours in Chaos: A Cyberattack on a Large Inpatient Hospital
Olivia Patel, Charge Nurse – ICU: A Nightmare Begins The hospital was already buzzing with the early morning shift change when Nurse...
Shane M
Apr 24 min read
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The Benefits of News Media Injects in Tabletop Exercises
Tabletop exercises are a fantastic way for organizations to test their preparedness for various scenarios without the cost and logistics...
Shane M
Mar 284 min read
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5 Must-Know Tips for Choosing Backup Communication Tools in an Emergency
In a world increasingly dependent on digital platforms for communication, it’s essential to have a robust backup plan for when your...
Shane M
Mar 203 min read
46 views
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Why Manufacturing Can’t Afford to Ignore Business Continuity Planning
Ask a manufacturing leader about Business Continuity (BC) planning, and you might see them running for the hills. For many organizations,...
Shane M
Mar 132 min read
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Traditional BCM vs. Value Stream-Based Business Continuity: A Smarter Approach to Resilience
For years, Business Continuity Management (BCM) has followed a traditional, compliance-driven lifecycle—but is it truly effective in...
Shane M
Mar 63 min read
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When Ransomware Strikes: Lessons from the Ascension Healthcare Cyberattack
On May 8, 2024 , one of the largest healthcare systems in the United States, Ascension Healthcare , faced a catastrophic ransomware...
Shane M
Feb 274 min read
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Top 3 Reasons Why Value Stream Mapping is the Right Approach to Business Continuity in Manufacturing & Specialty Services
If you’ve ever been stuck in a never-ending Business Continuity (BC) meeting, you know how it goes. Someone pulls out a massive binder,...
Shane M
Feb 223 min read
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Top 5 Reasons Why Manufacturing Needs to Think About Business Continuity
Manufacturing is the backbone of the global economy, but it’s also one of the industries most vulnerable to disruptions. Whether it's...
Shane M
Feb 222 min read
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Mapping What Matters: Using Value Stream Mapping to Define Mission-Critical Activities
Learn how Value Stream Mapping can bring clarity to what really matters to your organization when defining Mission-Critical Activities.
Shane M
Feb 183 min read
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The Elon Musk Method: What Twitter’s Layoffs Teach Us About Business Continuity Priorities
Once upon a time, in the land of tech giants and blue checkmarks, Elon Musk bought Twitter and decided it was time for a little... spring...
Shane M
Feb 123 min read
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Beyond the EMR: Expanding Downtime Planning in Healthcare
Expanding the scope of downtime planning can protect patients, ensure continuity of care, and minimize operational disruptions during crises
Shane M
Jan 224 min read
51 views


4 Risk Factors Every Healthcare Preparedness Professional Should Know in 2025
Four major risk factors affecting healthcare preparedness and resilience in 2025 and strategies to address them effectively.
Shane M
Jan 34 min read
24 views


The Quintessential Task for Healthcare Business Continuity Leaders: Defining Essential Functions for Hospitals
In the realm of healthcare, the importance of maintaining operational continuity during emergencies cannot be overstated. As a Healthcare...
Shane M
May 17, 20243 min read
19 views
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How I Started Exclusively Designing my Tabletop Exercises with ChatGPT
This is a completely true story. Trust me. The Crunch Time Challenge Several months ago, I found myself in a tough spot. A new client...
Shane M
Apr 27, 20243 min read
106 views
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The Hualien Taiwan Earthquake: What Business Continuity & Supply Chain Managers Need to Know
In the wake of the powerful 7.4 magnitude earthquake that struck Taiwan, with Hualien at its epicenter, the business world faces...
Shane M
Apr 3, 20243 min read
73 views
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